Aftermarket
Sustainability is a priority at every stage of the process. Products are sold through resellers and distributors – but NIMO's responsibility doesn’t end there. Getting help when something doesn’t work should always be straightforward.
If you have any questions about repairs or spare parts, you should as a first resort call the retailer where you bought your product for assistance.
If it concerns a heat pump replacement unit, please use this form.
Form replacement unit.pdf
Please include the model name and serial number when contacting us.